If your symptoms are more severe,
call our ER before arriving at
773-878-8200, ext. 9

COVID-19 Drive-Through Testing Tent Open to All Community Members

Testing ExpectationsOur testing tent is open to all community members, with or without insurance. An appointment time is required. 

Qualifying patients must have one or more related symptoms.  

Test results can take up to five working days. Patients will be called with the results.

Hospital and Doctor's Appointments

Office Visits

Telehealth Visits Now Available

Swedish Hospital and Swedish Medical Group now offer telemedicine video and telephone visits to provide you with the health care you need from the convenience of your own home.

Learn more and request a video visit>>

COVID-19 Help Line

We have a Help Line for our community at 773-907-7700. If you are experiencing cough, fever or respiratory issues, clinicians are answering this line to help screen your symptoms and answer questions on what to do next.

Interpretive services are available to assess in most languages. If you are sick, please call before entering a medical facility.

Hospital and Doctor's Office Appointments

Our offices remain open and be ready to treat your urgent medical needs while we defer more routine appointments. To protect patients, staff and the community, we allow ONLY the adult patient in the office for their doctor’s appointment. If a translator or aide is needed by the patient, ONE is allowed. Children may be accompanied by ONE parent or guardian. 

Learn more about:

Independent Provider Appointments

If your physician is not a part of Swedish Medical Group, or you are unsure, please call your physician's office for more information about current operations. 

If you have a question related to COVID-19, please call our Help Line at 773-907-7700. 

Temporary Visitor Restrictions

Visitation Policy

Inpatient Visitation

To protect our patients and employees, visitation to inpatients will not be allowed. Some exceptions apply.

Outpatient to Inpatient Admissions

If an outpatient is admitted, the support person is NOT be allowed to accompany the patient to the unit. Outpatient staff will be required to obtain medication list and support person contact information prior to transfer to inpatient care.

Outpatient Areas

In all outpatient areas and the Emergency Department, when absolutely necessary patients may be accompanied by one support person. Children may be accompanied by one parent or guardian for appointments.

How You Can Help

Hand Hygeine

Donate Medical Supplies Needed

We need everyone’s help to obtain masks, gloves and more during the Coronavirus Emergency. If you are or know a local dentist, oral surgeon, surgical center, construction crew or others who at this time may have reduced operations or are closed and either not utilizing items or have a supply on hand of the following, please reach out to them. 

Donate to Our Relief Fund

In response to many community requests, we've established a Relief Fund which will be used exclusively to provide additional resources to support the doctors, nurses and support staff who are working tirelessly to ensure the best possible care for our patients

Donate Meals for Staff

The Swedish Hospital staff are working tirelessly to keep us all safe while we are staying home to keep them safe. Let's give back and help fuel them with meals at this critical time. This is also a chance to support our local restaurants and delivery drivers. No home cooked meals please. 

How to Get a Face Mask

Please follow the appropriate direction for your residence below. 

Are You a Physician, Advanced Practice Provider or Nurse?

Swedish Hospital is seeking nurses, advanced practice providers, and physicians to help us care for patients. If you would like to help, please complete the appropriate form based on your credentials.

Do Your Part to Help Limit the Spread of Viruses

  • Wash your hands with soap and water for at least 20 seconds. 
  • Use hand sanitizer that contains at least 60% alcohol. 
  • Avoid touching your face, including your eyes, nose and mouth.
  • Stay home if you're sick. 
  • Cover coughs and sneezes with a tissue or the inside of your elbow. 
  • Clean and disinfect frequently touched surfaces daily.
  • Limit close contact with others.
  • The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. More from the CDC>>

Have Questions?

Have QuestionsShould you want additional information, please call the Illinois Department of Public Health (IDPH) 24-hour hotline at 1-800-889-3931; or email DPH.SICK@ILLINOIS.GOV to have questions answered; or visit CDC.gov/COVID19

Thank You

We thank you in advance for your cooperation with these guidelines. Your cooperation will help to keep our patients, staff and community healthy.


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