Telehealth Appointments

Swedish Hospital and Swedish Medical Group now offer telemedicine video and telephone appointments to provide you with the health care you need from the convenience of your own home. Choose from the options below to determine which visit is most appropriate for your current needs.

New and existing patients are welcome.

If you are experiencing a cough, fever or respiratory issue and are unsure what to do, call our COVID-19 Help Line at 773-907-7700.

Just like an office visit, virtual visits are billed encounters that go through your insurance. Self-pay is also accepted. View a full list of accepted insurance plans>>


COVID-19 Video Appointments

Available Seven Days a Week From 7:30 a.m. to 11 p.m.

    Who is this Option for?

    Individuals suspected to have been infected with COVID-19 or having COVID-19 related symptoms. These visits limit everyone’s exposure to the virus.     

    How to Schedule a Video Visit 


    If you have questions about whether you need to come to the hospital, the video visit doctor will help you determine if you need to call 911.


Swedish Medical Group Providers


Immediate Care

    Who is this Option for?

    Individuals with urgent, non-lifethreatening concerns that can be assessed by video or phone. 

    How to Schedule a Telehealth Visit


    Due to the nature of urgent care, your visit may occur later than expected if another patient presents with more urgent needs.