A Leader in Safety

With the safety of our patients and our staff as our top priority, Swedish Hospital is operating under comprehensive enhanced safety protocols. With these measures in place, we provide a comfortable and safe environment for our patients, physicians, nurses and hospital staff.  

Nationally Recognized for Patient Safety

Swedish Hospital received an “A” grade for Spring 2020 from The Leapfrog Group, a national organization that focuses on quality and safety in American health care. This national recognition is a sign of our daily commitment to providing our community with excellent patient outcomes, and is a valuable indicator for patients looking for a safe place to receive care.

Visitor Masking Policy

  • Masks are optional for most patients and visitors, however masks will still be required in areas where we are caring for patients who at a higher risk of infection. Mask up if:
    • You are sick
    • Are recovering from COVID-19
    • Are visiting a designated high-risk area
  • Visitors must self-screen for COVID-19 symptoms before entering the hospital or care site.
  • Wash hands frequently with soap and water or hand sanitizer.
  • Visitors, please consider postponing your visit of a patient if you’re sick.

Read FAQs About Elective Procedures>>

Telehealth Appointments Available

Don’t postpone your treatment. Get the reassurance you need from your doctor today!

COVID-19 Resources

Drive-through COVID-19 testing, temporary operational changes and how you can help. 

What to Expect From Your Visit


Safety Procedures at Hospital Entrances

When You Arrive on Campus

We will screen you for signs of COVID-19, including taking your temperature. Please arrive already wearing a mask or we will provide one for you. Disinfect your hands and shoes upon entering and exiting by using the provided hand sanitizer and disinfectant mats. 

What to Expect From an Office Visit

Your Provider's Office

We've separated waiting room chairs and provide guides for where to stand and sit at a safe distance from others. Enhanced cleaning procedures are in place for high traffic areas such as waiting and exam rooms. Please wear your mask during the entirety of your visit. 

Patient Quotes and Testimonials

"From the staff in the lobby screening for COVID-19 to the time I was discharged, I was treated courteously, efficiently and respectfully."

"I appreciated all of the protocols in place with regards to COVID-19. As a pregnant woman walking into a hospital at this time, I felt as safe as I could."

Comprehensive Safety Protocols in Place

Enhanced safety measures are in place, including:


    Screening for Illness

    We are screening each person over the phone and in-person before every visit. We are screening all our employees and checking their temperatures twice daily.  


    Universal Masking

    All staff and patients are required to wear masks at all times. We are providing masks to everyone who enters without one.


    Hand Hygiene 

    We have hand sanitizer and sterilizing foot mats available at all entrances and exits and are asking patients to wash their hands with soap and water as you arrive at your provider’s office. 

    Physical Distancing

    Physical Distancing

    We’ve reconfigured waiting rooms and physically marked places to stand in public areas, including elevators, to promote social distancing. 


    Enhanced Hospital Cleaning

    All patient care areas are regularly and thoroughly cleaned and disinfected in accordance with CDC standards. Enhanced cleaning procedures are in place for high traffic areas, including waiting and exam rooms. Shoe sanitizing floor mats have been installed at entrances to deliver sanitizer to the bottoms of footwear. 


    Strict Visitor Restrictions

    Strict visitor restrictions remain in place as we continue to prioritize the health of our patients and staff. See our latest policy>>

    Office visits for COVID-related symptoms that require an in-person evaluation are being done in a specific clinic designed to treat COVID patients, seperate from the general clinic population. We have designated inpatient units of the hospital strictly for COVID-19 patients to isolate them from the rest of our patients and staff. 


    COVID-19 Testing

      We’re testing every elective surgical patient for COVID-19 prior to surgery and have made significant changes to help turn our surgical and procedural areas into COVID-resistant zones. We’re also testing every pregnant patient for COVID-19 prior to their delivery.


    Limited In-Person Contact

    We’re limiting person-to-person contact by preregistering patients, verifying demographics and insurance and collecting co-payments over the phone the night before your appointment. We're also staggering patient appointments to limit patient-to-patient interactions. 

    And by scheduling primary and specialty care appointments as virtual visits whenever possible, you can often see your doctor from the comfort of home. 

If you would like to talk to a representative about your care options, please call 773-878-8200.


Swedish Hospital is operating under enhanced safety protocols to provide a comfortable and safe environment for our patients, physicians, nurses and hospital staff.

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