Visiting Hours, Guidelines and Services for Our Patients

Visiting Hours

Swedish Covenant Hospital recognizes the importance of visitation and welcomes visitors at all times without discrimination unless contraindicated. Suggested patient visiting hours are between 9 a.m. and 8 p.m., considered most conducive to visitation.

For more detailed information regarding visitation at Swedish Covenant Hospital, please refer to our Visiting Guidelines (PDF).

Lobby Hours

    Galter Medical Pavilion

    Monday - Saturday: 5:30 a.m. to 10 p.m.
    Sunday: 6:30 a.m. to 10 p.m.

    Anderson Pavilion

    Monday - Saturday: 6:30 a.m. to 8:30 p.m.
    Sunday: 6:30 a.m. to 8:30  p.m.

Wireless Internet Access

Free high-speed internet access is available across campus via our Wireless Guest Network. Instructions on how to connect are available at nurses' stations and unit front desks. Before connecting to the Guest Network, you must accept the Guest Network agreement, which explains:

  • The Guest Network is not secure, and you accept all risks of damage to your computer by connecting to it.
  • Wireless users should not transmit their credit card information, passwords or any other sensitive personal information while using any wireless "hot spot."
  • Swedish Covenant Hospital cannot be held responsible for theft, loss or damage to your devices.
  • Any restriction or monitoring of a minor's access to the hospital's wireless network is the sole responsibility of the parent or guardian.
  • The Guest Network is a limited network provided for guests of the hospital, and some websites may be unavailable.
  • If you have any problems accessing the internet over the wireless connection, staff cannot make changes to your network settings or perform any troubleshooting on your device.

Patient Room Details

Upon admission to the hospital, you will receive a copy of our Patient Handbook, which contains information about your stay. 

    Cleaning

    Your room is cleaned by Swedish Covenant Hospital's Environmental Services Department daily. For the protection of our patients and employees, standard safety precautions are followed. Our employees may wear gloves, masks, gowns or protective eye gear when there is a possibility of exposing contagions.

    Internet and Telephone

    Wireless internet is available in patient rooms. For your convenience, you may make free local calls from your room. Any calls placed outside of our local calling area will require the use of a calling card. TTY and auxiliary devices for the hearing impaired are also available. Swedish Covenant Hospital is not responsible for any valuables brought into the hospital.

    Linen

    Your caregiver provides a clean washcloth, towel, gown and pillowcase on a daily basis. Other linens are changed as needed.

    Meals and Dietitian Services

    Your doctor prescribes your diet to meet your individual health needs. If you are on a modified diet while in the hospital, a registered dietitian is available to provide nutrition counseling at no charge. International menus, including Korean and Hispanic foods, are also available. Patients may also receive certain diet selections for religious purposes (Kosher or Halal). 

    Security

    Swedish Covenant Hospital is dedicated to providing a safe and secure environment for all who enter our facility. All Swedish Covenant Hospital employees wear picture identification badges while on duty. Swedish Covenant Hospital has a closed-circuit monitoring system that records activities in key areas of the hospital and parking facility. 

    Services for Those With Disabilities

    To ensure that patients with impaired sensory, mobility or speaking skills have an equal opportunity to benefit from hospital services, a variety of resources and services are available. For more information, call 773-878-8200, ext. 1700.

    Television

    Swedish Covenant Hospital offers a 24-hour interactive TV system, which includes free basic TV and a library of spiritual and health programs. A premium TV package is available for a small daily fee.

Dining Options

Swedish Covenant Hospital offers three on-campus options for guest and visitor dining.

    Chill Cafeteria

    Main Building, Basement Level
    5145 N. California Ave.

    Swedish Cafe

    Galter Medical Pavilion, First Floor
    5140 N. California Ave.

    Au Bon Pain

    Foster Medical Pavilion, Ground Level 
    5215 N. California Ave.

Galter LifeCenter

Swedish Covenant Hospital is proud to partner with Galter LifeCenter, Chicago's only certified medical fitness center, located on our campus. For more information, visit GalterLifeCenter.org or call 773-878-9936.