New Restrictions Regarding Visitors Begins
Monday, March 16, 2020
In order to protect our patients and employees, visitation to all inpatients will not be allowed.
We understand this change will represent a significant hardship for both patients and families. This difficult decision was made to protect patients, employees and our community. Thank you for your cooperation in preventing the spread of respiratory illnesses.
We are restricting visitors due to widespread respiratory illnesses and to prevent the spread of COVID-19, and in accordance with Illinois Dept. of Public Health guidelines. This temporary visitation restriction will be in effect until further notice.
We know the importance of loved ones being a part of the healing process. We encourage families and friends to connect by phone and through other technology, such as FaceTime or Skype.
We acknowledge there may be extenuating circumstances which will require exceptions to this temporary policy. These exceptions include:
- Critically ill/end of life patients: Visitation will be established by the patient’s care team
- Hospice: Visitation will be established by the Seasons team
- Pediatric patient population: Will be allowed to one visitor for duration of hospitalization
- Obstetric Patients:
- Patients in the Mother Baby Unit: Will be allowed one support person for duration of hospitalization.
- Patients in Labor and Delivery: Will be allowed one support person for duration of time spent in Labor & Delivery.
- In patients undergoing surgery: Patients may have one visitor for the duration of the procedure. Visitors will be required to leave after procedure is completed.
- Patients with special needs or require special assistance: Patients may have one visitor for duration of hospitalization.
- Patients who are discharging. On the day of discharge, one family member or visitor who has been screened and is not at risk for COVID-19 will be allowed to enter the patient’s room to hear discharge instructions and assist the patient in leaving the hospital. Nursing will work with designated family member.
Nurses will also ask patients to identify one family/friend/representative to communicate with the Care Team while the patient is hospitalized to help caregivers to provide uninterrupted care.
If the need for an exception arises, the patient’s nurse will arrange for a Visitation Form that our front desk will maintain. The identified approved visitor will be asked to show valid picture ID upon arrival and will be screened verbally for the criteria associated with COVID-19. Visitors will also be required to be masked and follow proper hand hygiene prior to proceeding.
Outpatient to Inpatient Admissions
If an outpatient becomes admitted, the support person will NOT be allowed to accompany the patient to the unit. Outpatient staff will be required to obtain medication list and support person contact information prior to transfer to inpatient care.
In all outpatient areas and the Emergency Department, when absolutely necessary patients may be accompanied by one support person. Children may be accompanied by one parent or guardian for appointments.
Swedish Medical Group Appointments
To protect patients, staff and the community, Swedish Medical Group practices will allow ONLY the adult patient in the office for their doctor’s appointment. If a translator or aide is needed by the patient, ONE is allowed. Children may be accompanied by ONE parent or guardian.