Swedish Hospital Patient Portal
Frequently Asked Questions
Swedish Hospital offers two Patient Portals. One Patient Portal is for services received at Swedish Hospital and the other refers to services delivered by providers with Endeavor Health Medical Group. The following FAQs are for the Swedish Hospital Patient Portal.
To access the hospital Patient Portal, visit
SwedishCovenant.org/portal.
If you are looking for information services delivered by Endeavor Health Medical Group (SMG) providers, visit the
SMG Patient Portal.
1. What if I forgot my login ID/password?
- If you forgot your login ID, please email SCHportal@schosp.org or call
773-989-1398.
- If you forgot your password, click “forgot password” when prompted to enter your username and password. You will be asked to provide your login ID and the email address we have on file. An email will be sent to you with reset instructions within two business days.
2. How do I print my medical records?
Click on Health Records after logging in. Then click on the module you'd like to print from like Health Summary, Visit History, Results, etc. Once the new screen opens, on the right hand menu there is a button that says print.
3. How do I cancel or reschedule an appointment for a hospital test such as a mammogram or MRI?
To cancel or reschedule an appointment for a hospital test, call the Scheduling Department at
773-878-6888.
4. What if I have a question about the health information I am seeing in my account?
If you have a health-related question, contact your doctor directly.
5. How can I remove specific health record information from my account?
To request removal of specific information from your Patient Portal account, call the Medical Records Department at
773-989-3809.
6. Why am I seeing “pending” on my lab results?
Lab results are still being processed. Blood test results will be available within 6 hours and microbiology (i.e. urine) tests results will be available within 72 hours.
7. What if I have trouble paying my hospital bill on the Patient Portal?
For billing-related questions, call Credit Services at
773-989-3841.
