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The Swedish Hospital medical staff is composed of our local employed physician groups, Swedish Medical Group and NorthShore Medical Group, as well as private practice physicians, all dedicated to providing quality, compassionate care.


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Jacqueline Souza, M.D.

Jacqueline Souza, M.D.
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Jacqueline Souza, M.D.

Swedish Medical Group

Pediatrics

Accepting New Patients: Yes

Offers Weekend Appointments: Yes

Locations

5215 N. California Ave., Suite 601
Chicago, IL 60625

PH: 773-878-3627

FAX: 773-293-8824

Practice Hours
Monday through Thursday: 8:30 a.m. to 6:30 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: 8:30 a.m. to noon (Alternating and varies by provider)

About

Visits may be scheduled as in-office appointments or as remote visits via video. If you schedule a telehealth appointment, you will receive a confirmation call, instructions and a video link prior to your appointment.

Locations

5215 N. California Ave., Suite 601
Chicago, IL 60625

PH: 773-878-3627

FAX: 773-293-8824

Practice Hours
Monday through Thursday: 8:30 a.m. to 6:30 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: 8:30 a.m. to noon (Alternating and varies by provider)

Verified Patient Ratings

All patient satisfaction ratings are submitted by actual patients and are verified by a leading independent patient satisfaction company, Press Ganey.
  • Provider discussed treatment options
    4.5out of 5
    44 ratings
  • Did this provider seem to know the important information about your medical history?
    4.3out of 5
    53 ratings
  • Provider showed concern
    4.7out of 5
    45 ratings
  • Did this provider give you easy to understand information about these health questions or concerns?
    4.7out of 5
    53 ratings
  • Did this provider listen carefully to you?
    4.6out of 5
    53 ratings
  • How likely would you be to recommend this facility to your family and friends?
    4.3out of 5
    53 ratings
  • Provider explained things clearly
    4.6out of 5
    42 ratings
  • Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate this provider?
    4.4out of 5
    53 ratings
  • Provider included you in decisions
    4.7out of 5
    44 ratings
  • Did this provider spend enough time with you?
    4.3out of 5
    53 ratings
  • Did this provider show respect for what you had to say?
    4.4out of 5
    53 ratings
  • Likelihood of recommending this provider
    4.4out of 5
    45 ratings

Verified Patient Comments

Comments are also gathered from the Press Ganey survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
06/22/2021

All good.


05/18/2021

dr Souza was wonderful and very helpful.


05/12/2021

We love Dr. Suza she is the best and is great at explaining any concerns we might have.


04/23/2021

good


04/20/2021

Dr. Souza is wonderful. She remembers me and asks about both of my children even when the apt. is only for one she provides excellent care and answers my questions.


04/17/2021

[...] Dr. Souza was wonderful


03/12/2021

Dr. Souza is the only reason we stay with this practice. She is a wonderful pediatrician.


02/24/2021

Love Dr. Souza!!!


02/08/2021

good


09/30/2020

Dr. Souza it's great. She's always so kind and patient with us because I usually have my other kids with us during our appointment. She always listen carefully to us and doesn't rush us and I feel like she really takes the time to get to know the kids and spend time with them. Ask them questions and listens to their answers. So we really liked her and she's really sweet and she's really good with the kids.


09/30/2020

After waiting more than 45 minutes, and a "thanks for waiting for us" as the only explanation, the Doctor spent less than 5 minutes with me. I hope there had been some sort of emergency that he had been attending to, and that he will have more time before he pushes me again to a resolution without time to explain my options


09/30/2020

Midwife experience was awesome. [...] The check in process and check out could be improved especially with Covid restrictions.


09/23/2020

Best doctor


09/21/2020

Good doctor, but he needs to spend more time with the patient's, get to know the patience well, and make them feel comfortable before doing anything in the head, but overall he's fine, but just not something I was expecting.


09/02/2020

Dr. Souza is so kind and takes time to listen to all issues that you had. I had a newborn and we're having difficulty latching and she sat down with me and actually helped baby latch onto my breast and we did it successfully. And so, I really appreciate her really taking the time to make sure that my baby is healthy.


09/02/2020

Very very patient. I spent sufficient time with us really liked the fact that she listened and she was able to provide suggestions, very thrilled, and happy to have found her as our doctor.


08/26/2020

She is empathetic, a good listener and lets the parents lead the care. I truly value the patient-centered approach she has as well as her overall concern for our family.


08/26/2020

She is great!


08/11/2020

The whole staff there at the hospital was very very nice, very accommodating to my needs, but I needed they were just really really went out of their way to see to it that you know, that everything that I needed was there.


08/07/2020

She loves what she does and she loves kids.


Currently accepting new patients