Find a Doctor

The Swedish Hospital medical staff is composed of our local employed physician groups, Endeavor Health Medical Group, as well as private practice physicians, all dedicated to providing quality, compassionate care.


Telehealth Appointments Available

Don't postpone your treatment. Get the reassurance you need from your doctor today!

To keep you healthy and safe, Endeavor Health Medical Group providers offer telehealth appointments from the comfort of your home. Call your provider's office to schedule a telehealth appointment today. 

See something incorrect in the profile below? Let us know!

Jacqueline Souza, M.D.

Jacqueline Souza, M.D.
Download Profile
Share

Jacqueline Souza, M.D.

Endeavor Health Medical Group

Pediatrics

Accepting New Patients: Yes

Offers Weekend Appointments: Yes

Locations

5215 N. California Ave., Suite 601
Chicago, IL 60625

PH: 773-878-3627

FAX: 773-293-8824

Practice Hours
Monday through Thursday: 8:30 a.m. to 6:30 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: 8:30 a.m. to noon (Alternating and varies by provider)

About

Visits may be scheduled as in-office appointments or as remote visits via video. If you schedule a telehealth appointment, you will receive a confirmation call, instructions and a video link prior to your appointment.

Locations

5215 N. California Ave., Suite 601
Chicago, IL 60625

PH: 773-878-3627

FAX: 773-293-8824

Practice Hours
Monday through Thursday: 8:30 a.m. to 6:30 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: 8:30 a.m. to noon (Alternating and varies by provider)

Verified Patient Ratings

All patient satisfaction ratings are submitted by actual patients and are verified by a leading independent patient satisfaction company, Press Ganey.
  • Likelihood of recommending this provider
    4.5out of 5
    85 ratings
  • Ease of scheduling appointments
    4.4out of 5
    85 ratings
  • Ease of contacting
    4.3out of 5
    85 ratings
  • Kindness shown by all staff
    4.7out of 5
    83 ratings
  • Staff worked together
    4.6out of 5
    85 ratings
  • Information about delays
    4.2out of 5
    85 ratings

Verified Patient Comments

Comments are also gathered from the Press Ganey survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
05/28/2024

Very caring and kind. Great communication through appointment.


05/21/2024

Dr Souza is such a kind sincere person. [...] loves her and wants to be a doctor like her


05/20/2024

She was over 45 minutes late seeing him and her staff said she would only be 10-15 mins. Late and I had already shown up a little earlier as told. During the appointment, she was quite cold and strange throughout. However, she did give me the GI specialist that I requested for my son. I would never see this provider again and, luckily, she is not his regular PCP as I only went to her because his regular PCP is currently on maternity leave.


05/12/2024

Good


05/12/2024

Dr. Souza has been amazing providing care to my children. I wouldn't chose any other doctor. She's very caring and great with kids


05/09/2024

I love her! She is very friendly and thorough in her patient care


04/29/2024

At the end of the medical appointment, they must explain the steps to follow; That is to say, how did he go, what is his turn, when is his next appointment etc.:: I had to ask myself outside about all that and I still did not understand very well about the vaccines and the school annual report!! As it is a first time appointment they must be more specific since the system and the modality are not known to all of us!! Thank you


04/28/2024

Not bad


04/26/2024

She sweet caring pay very close attention to the issue she wonderfully


04/11/2024

She has always been very thoughtful and really pays attention to my child needs.


04/09/2024

It's all very good, the only thing is that sometimes when I try to call to make my children's appointment, sometimes it's hard for me to be spoken to in Spanish, but everything is very good and very friendly


04/06/2024

She's always kind, personable, and answers all our questions.


03/30/2024

Good job keep it up


03/28/2024

Thanks you so much


03/19/2024

I did not like the way she responded my concerns. Even though she tried to be polite, at one point she got sarcastic when I asked if she could give my son prednisone as he had been having cough on and off for the last 3 weeks and nobody has given him anything to calm his airways inflammation. And she responded "Im the physician and I know what I'm doing", yes she might have a license but she needs to have more empathy for mothers that struggle with their kids medical problems. My son has history of allergic rhinitis, he has been on a nebulizer using only saline solution to clear his phlegm, he uses Flonase, and he takes singular. Not sure why she wasn't able to help my son? But I'm definitely not take my son with her again or recommend In any way to anybody!


02/19/2024

She was very patient and helpful giving us time to ask all the questions new first time parents have, it was greatly appreciated.


02/05/2024

We love Dr. Souza! She's super knowledgeable and kind, and great with our kids! I struggle with the communication system though. [...].


02/02/2024

Good service


01/30/2024

She's great!


01/21/2024

Dr. Souza was kind and understanding. I appreciate that she was masked to prevent spread of infectious diseases


Currently accepting new patients