Should I visit an Immediate Care Center or the Emergency Room?

Save Time, Money and Effort

At Swedish Covenant Hospital, our goal is to deliver the care you need when you need it. When an urgent medical issue arises, follow the guidelines below to identify whether you should visit your primary care physician, one of two Swedish Covenant Immediate Care Centers or Swedish Covenant Hospital's Emergency Department. 

If you are in doubt about the severity of your symptoms, please call 911. 


Primary Care Physician Button

Develops a personal relationship with you to get and keep you healthy. 

Conditions treated by your primary care physician include:

  • Cold, flu and allergies
  • Urinary tract and bladder infections
  • Vaccinations
  • Physicals

Check with your physician for office hours. 

If you need a primary care physician, visit our Find a Doctor page call 773-878-3627.

Immediate Care Button

Provides access to convenient, quality health care for a variety of non-life-threatening emergencies for patients 12 months and older. 

Conditions treated in immediate care include:

  • Minor colds and flus
  • Upset stomach
  • Allergies
  • Ear infections
  • Certain skin conditions
  • Non-critical injuries, such as sprains or twisted ankles
  • Minor burns
  • Animal bites

Other services include:

  • School and sport physicals
  • Vaccinations (tetanus and influenza only)
  • On-site lab and X-rays (as needed after evaluation by provider)
  • Results are sent to patients’ primary doctor
  • Pediatric care for children 12 months and older

Learn more about our Immediate Care Centers>>


ER Button

Provides treatment for life-threatening, time-sensitive emergencies. 

Medical symptoms requiring emergency attention include:

  • Persistent chest pain, shortness of breath or wheezing
  • Weakness or paralysis
  • Severe heart palpitations
  • Severe headache or head injury
  • Severe pain in the abdomen or back
  • Loss of balance or fainting
  • Intestinal bleeding
  • Loss of vision or eye injuries
  • Broken bones
  • Deep cuts that require stitches; bleeding that won’t stop
  • Serious burns
  • Seizures
  • High fevers or fevers with rash
  • Vaginal bleeding with pregnancy
  • Repeated vomiting
  • Difficulty speaking, altered mental status or confusion
If you are experiencing any of the above symptoms, please call 911 immediately.

Swedish Covenant Medical Group provider profiles have patient ratings and comments to help you make informed decisions about the providers you choose.

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