Is Working at Swedish Covenant Hospital Right for You?
Thank you for your interest in working at Swedish Covenant Hospital. This easy-to-use quiz will help you determine how closely your interests match the interests and values of Swedish Covenant Hospital, as well as your potential fit into our culture.

In advancing a healing environment at Swedish Covenant Hospital, we focus on putting the full needs of patients and their family members first. Through understanding health care from the patient's perspective as well as focusing on healing and nurturing the body, soul and mind, we recreate the health care experience to be more personal and understandable. As part of our team, we encourage you to help us advance this healing environment.
SERVICE We believe that excellent customer service focuses on meeting the needs and expectations of our customers in every encounter.
  STANDARDS OF EXCELLENCE RARELY SOMETIMES ALWAYS
I enjoy smiling and interacting with customers.
I use the customer’s name whenever possible.
I believe it is important to make sure that every encounter with a customer is a positive one.
I approach people who appear lost and offer my assistance.
I escort customers to their requested location whenever possible.
I accept customers' problems as my own and work to find a solution to resolve them.
I follow up on requests, even when it is not a responsibility of my department.
I act professional in public areas at all times.
I believe it is important to keep my organization spotless. If I see something out of place, I pick it up.
I believe it is important to respect the privacy and guard the confidentiality of all customer information.
VALUES We believe that our core values include principles that help employees provide compassionate, patient-centered care.
  CORE VALUES RARELY SOMETIMES ALWAYS
I believe it is important to treat all individuals fairly and with equality.
I believe it is essential to respect the beliefs, rights and legitimate claims of others.
I believe in truthful and honest disclosures in all communication.
I believe it is essential to protect privacy and privileged information.
I honor promises, agreements, commitments and relationships.
I protect personal autonomy and support healthy interpersonal relationships.
I do what is right and what is good beyond what is expected.
I do what it takes to build relationships with family, friends, colleagues, neighbors and others.
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